Westfield London is a myriad of retail stores and it can feel like forever and a day to find the store you really need. However, Marks & Spencer, is easy to find and takes over a pretty portion of the shopping centre. You may wonder what I was doing there? Well I was kindly asked to review their new optician services and it worked out perfectly as I was due for an eye test.
I was greeted straightaway by the friendly staff and asked to take a seat whilst the previous appointment finished. Whilst I sat down, I took in how clean the surroundings were and how well it blended in with the rest of the store. You could do your weekly shop, get a new wardrobe and get your eyes tested too = time saved.
After a few minutes, I was invited into what I’m going to call the testing room because my technical attempt will be wrong. Here are some thoughts of my experience:
My prescription only went up slightly in my left eye thankfully. This meant I would still need a new pair of glasses though…
As someone who is short-sighted as well as clumsy, I’m either breaking my glasses or buying them, there is no in-between. The specs on offer at M&S were timeless and I could see women and men of all ages and personal styles rocking them. I went for this pair:
Ironically I still need to head back down and pick them up, but I’m excited for my future specs appeal. It seems like life will be a little clearer before 2020.
I had to cancel my original appointment as I wasn’t feeling well (read: hungover), but it was super easy to reschedule. Even though I hate using the phone (millennial problems), I got through to someone straightaway and was able to arrange my appointment at a time convenient to me. Best of all, they send you a helpful text reminder the day before. This also has details of where the appointment is if you miraculously forget or if you need to rearrange last minute.
Overall, my M&S Opticians experience was fantastic. The staff were friendly, professional and helpful and the selection of frames on offer was great too. I can’t wait to see how the service evolves across the UK!
Please note, I was Kindly asked to review the M&S optician service in exchange for a complimentary pair of glasses. All views are my own.